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Responsible Gambling at Yabby Casino

At Yabby Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players in New Zealand. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Our Commitment to Responsible Gambling

Yabby Casino takes responsible gambling seriously. We actively promote safe gaming practices and comply with applicable regulations to protect our players. Our team is trained to identify signs of problem gambling and to assist players who may need help. We continuously review and improve our responsible gambling measures to ensure the highest standards of player protection.

Know the Signs of Problem Gambling

Gambling becomes a problem when it negatively affects your finances, relationships, work, or mental health. Ask yourself the following questions:

  • Do you spend more money on gambling than you can afford to lose?
  • Do you gamble to escape stress, anxiety, or depression?
  • Have you lied to family or friends about how much you gamble?
  • Do you chase losses by continuing to gamble after losing?
  • Has gambling caused problems in your relationships or at work?
  • Do you feel restless or irritable when you try to stop gambling?
  • Have you borrowed money or sold possessions to fund gambling?

If you answered yes to any of these questions, we strongly encourage you to use the tools and resources available on this page.

Responsible Gambling Tools

Yabby Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period of at least 7 days.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. This helps you stay within your budget and avoid chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. You will receive a notification when your session limit is reached, and the session will end automatically.

Reality Checks

Enable periodic reminders that display how long you have been playing and how much you have wagered. These pop-up notifications help you stay aware of your gambling activity.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This option is ideal if you feel you need a temporary pause.

Self-Exclusion

If you feel that you need a longer break, you can self-exclude your account for a period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account will be suspended, and you will not receive any promotional communications from us. To request self-exclusion, contact our support team at [email protected].

Please note that self-exclusion is a serious measure. If you choose permanent self-exclusion, your account cannot be reopened under any circumstances.

Protecting Minors

Yabby Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration and withdrawal process. If we suspect that a minor is attempting to use our platform, we will immediately suspend the account and conduct a full investigation.

We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. The following tools can help:

Support Organisations in New Zealand

If you or someone you know is struggling with gambling, free and confidential help is available in New Zealand. We encourage you to reach out to the following organisations:

Problem Gambling Foundation of New Zealand

The Problem Gambling Foundation provides free counselling, support, and education services across New Zealand.

  • Website: www.pgf.nz
  • Helpline: 0800 664 262 (available 24/7)

Gambling Helpline New Zealand

A free, confidential helpline available to anyone affected by gambling harm, including family members and friends.

Lifeline New Zealand

Lifeline provides crisis support and mental health assistance for people experiencing distress.

Gamblers Anonymous New Zealand

A fellowship of men and women who share their experience, strength, and hope to help each other recover from gambling problems.

Ministry of Health — Gambling Harm

The New Zealand Ministry of Health provides information and resources on gambling harm prevention and treatment services.

Tips for Gambling Responsibly

  • Set a budget before you start playing and stick to it.
  • Only gamble with money you can afford to lose.
  • Treat gambling as entertainment, not as a source of income.
  • Take regular breaks and do not gamble for extended periods.
  • Do not gamble when you are upset, stressed, or under the influence of alcohol or drugs.
  • Balance gambling with other leisure activities.
  • Never chase your losses.
  • Keep track of the time and money you spend gambling.

Contact Us

If you have any questions about our responsible gambling tools or policies, or if you need assistance activating any of the features described on this page, please contact our support team:

Our support team is available around the clock and will respond to responsible gambling requests as a priority.

This page was last updated in June 2026. Yabby Casino reserves the right to update its responsible gambling policies at any time in accordance with applicable regulations and best practices.

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